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Part 4 — First 10 Customers4.8 Loom Video Tactic

4.8 The Loom Video Tactic

Most cold outreach fails because it’s lazy. You send the same text email to 200 people and wonder why nobody responds. A personalized Loom video changes the math completely, but only in specific situations. Use it wrong and you’ve just wasted 10 minutes per prospect.

Video outperforms text when the deal size is $500 MRR or higher, when you’re selling to a named account you’ve researched in advance, or when you need to show something visual like your product’s interface. Video underperforms text when you’re doing pure volume plays at scale, when your prospect is a developer who reads faster than they watch, or when you haven’t done the research to actually personalize the hook.

Andre Heckle Jr scaled ListKit to $200,000 MRR in part by leading with specific, concrete offers tied to the prospect’s actual situation. His cold emails referenced exactly what the recipient needed. That specificity is what you’re replicating with video, but at a higher-signal level.

The 90-Second Loom Script

The script lives or dies on the first 10 seconds. Open with their specific pain, not yours. Say their company name. Reference something you actually saw on their site, their LinkedIn, or their product. “I noticed your onboarding flow has four steps before a user sees any value” is a hook. “I help companies like yours” is a delete.

From seconds 10 to 40, show the solution using their data. Screen-share their actual website or app. Mock up what their dashboard would look like in your product. Run their domain through your tool live on camera. This is the hardest part to fake and the reason video converts better than text. They can see you’ve done the work.

From seconds 40 to 70, give them the outcome and a proof point. One number. One named customer. “We helped a company with a similar funnel drop from a 74% drop-off rate to 41% in six weeks.” Not a wall of logos. One specific result that mirrors their situation.

From seconds 70 to 90, one clear call to action. Not “let me know if you have questions.” Ask for the specific next step. “Reply yes and I’ll send you a 15-minute calendar link.” Make it frictionless.

The Free Tool Stack

You need three tools and none of them cost money to start. Loom’s free plan gives you 25 videos and unlimited recording time per video, which is enough to test this completely before paying anything. Use Hunter.io or Apollo’s free tier to find verified email addresses. Use Tally or your existing CRM to track who you’ve sent to.

For tracking opens, paste your Loom link into the email body, not as an attachment. Loom’s free dashboard shows you exactly who clicked, how many times, and how long they watched. This tells you who to follow up with same day.

Subject lines that work follow one pattern: name the pain, not your product. “Your trial-to-paid rate” outperforms “Quick video for [Company]” every time. Keep it under six words. Never use the word “opportunity.”

Your sending workflow is simple. Record the video, host it on Loom, send the email with a plain-text body and the Loom thumbnail as the only image. Check your Loom dashboard 24 hours later and follow up only with people who watched more than 60% of the video.

Do this for 10 prospects this week. Not 100. Ten, done properly, will teach you more than 200 lazy text emails.

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